Wednesday, December 14, 2011

Innovator's Dilemma - Esse Quam Videri .... & the emerging Chief Innovation Officer

From a current inc.com story: "... at the country's fastest-growing companies, you see a new kind of CIO springing up. Not the "information"-warden-type CIO, but rather, a Chief "Innovation" Officer. It's a sign that corporations and governments are wringing their hands and sharpening their focus, all on the hunt for new ideas."

Now decades into globalization, the mountains and valleys of differentiated costs for producing at better margins (facilitated by free trade agreements that toppled tariff barriers, communications technologies that allowed access to inexpensive human resources in emerging nations, as well as policy agreements that opened access to inexpensive nations that do not support full freedoms and liberties) are gradually leveling off globally (i.e.: outsourcing firms based in India are scrambling to find cheaper human resources in 2nd & 3rd tier remote Indian communities, as well in lower cost of living areas of impoverished Eastern Europe ... in response to competitive pressures from outsourcing firms in Vietnam, China and other lower cost of living areas).

Recorded history is fundamentally about development where "building-up" areas present bigger and better opportunities than "built-up" areas (i.e.: a new bridge project provides opportunity for jobs - until the bridge is completed ... then bridge workers must either find the next bridge project or change careers). On the macro level, peoples have migrated from homelands throughout recorded history to find opportunity to earn income.

In the USA, the American Heartland started to be coined 'The Rust Belt' back in the 1970s as the ripple effect of the OPEC oil embargo began to change the economics of everything that depended upon the this natural resource beginning primarily with the automobile industry. Pressure grew to offset the cost-shock increases in oil (including the igniting of the domestic Sun Belt boom as businesses and homeowners considered relocation based on the escalating factor energy costs were having on budgets). Besides domestic relocation to warmer climates (often with local break tax incentives as well), from automation innovation to process innovation (then eventually international relocation/off-shoring which really began to accelerate in the 1990s), the nation that evolved over generations to eventually have one of the world's highest standards of living was now ripe for economic alternatives (again, also facilitated by the emerging and embraced notion of globalization). The latest example of a historical pattern repeating again.

The inc.com story's mention of the emergence of the new CIO (Chief Innovation Officer) is evidence that the decades old approach to cost reduction innovation via Chief Information Officer focus is beginning to run it's functional life cycle. Longer term, assuming relatively open global free trade, regional cost advantage gaps will continue to narrow ... putting increasing importance on growth to pivot from the late 20th Century's generational focus on cost reduction innovation ... to pure new product innovation.

While Steve Jobs has been heralded as our generation's Edison, do not fail to also understand that Jobs was a do-it-cheaper zealot beginning with his computer in the 1980s when he demanded his folks produce a desktop that had the power and functionality of a $12K device ... for about $5K (still pricy at that time but point being that even the great innovator Jobs viewed cost advantage as vital). To many, Jobs' greatest lesson may have been his differentiated approach to totally controlling end-to-end with in-house/turnkey ecosystems ... what one could call process innovation.

Of course Jobs' products were innovative as well ... but from my vantage point, I sat in AT&T HQ planning meetings back in the 1980s where we envisioned and began planning for how to get legacy IT infrastructure to support the inevitable multi-functional hand held PDAs. Jobs wasn't the only one who saw the need and envisioned the ideas manifested in the iPhone, but Jobs had the ability to control his company's climate to facilitate seizing opportunity in this area better and faster than corporate telecom titans who had at least 3 strikes against them:

1) Back to Clayton Christianson's concept in his book 'Innovators Dilemma' that is fundamentally about the business politics of self cannibalization (creative destruction) that stalls innovation until the last drop is squeezed out of the turnip/business plan of the prior innovation (a strategy that's fine if you have no competition),

2) Post deregulation break-up challenges to be competitive, and

3) Chasing the financial ghost that at the time was MCI/Worldcom ... the historic corporate financial fraud that handicapped/severely wounded the telecom industry's ability to innovate because relentless cost cutting into bone was the priority-order from on high for years in response to trying to meet shareholder/investor demands as all were fooled by the criminal financials perpetrated by MCI/Worldcom's deceitful leadership.

As the 4 year old Great Recession continues with continued record unemployment, real estate values continuing to plunge, about 100 more US bank closures in 2011, ominous signs from the EU and beyond, the emerging Chief Innovation Officer will have one of the most important roles in the 21st Century and beyond to help get out of the current global economic quagmire and envision not only new products, but innovative policy and strategy to facilitate sustainable long term growth, as well as the broader challenge to evolve business thinking, investor thinking in terms of paradigms that define true, sustainable success.

Sunday, December 4, 2011

Innovator's Dilemma - Tebowing conventional wisdom

As a lifetime sports fan, it's rare that I recall a professional athlete being so questioned, so mocked, so criticized (and worse) than Tim Tebow. Wearing his religion on his sleeve puts a big target on him for many, while in parallel this young man has become a magnet to many parents and kids starved for a role model. This brief commentary will focus on Tebow's playing skills, strengths and results.

With the University of Florida, Tebow led the Gators to the top of the SEC (Southeastern Conference) - the best collegiate football conference in the nation, and 2 national championships. Thanks in large part to Tebow, Coach Urban Myer rose to the top tier of college football (a case could even be made that Tebow indirectly helped revive the legendary Michigan Wolverine - Ohio State Buckeye rivalry as a result of former Gator coach Myer being hired recently by the Buckeyes. The old ' war' between all time coaching greats Woody Hayes vs. Bo Schembechler is now talk of the town with Myer coming on board for the 2012 season to face the resurrected Wolverines by new coach Brady Hoke who just led Michigan to a 10-2 season - their best in memory. (While Myer's resume is 2 national titles with Tebow & Florida, Hoke took Ball State and San Diego State to high national rankings.) Assist Tebow.

Back to Tebow. A quarterback, his strength is his size and power (& leadership enthusiasm). That works at the college level said the experts, but at the pro level, Tebow's speed and power are common across pro players. Tebow was viewed (and still is) as having very little potential to be a successful quarterback in the NFL.

Last year as a rookie, Tebow captured the imagination of many as he began his career with the Denver Broncos as a back up. Tebow's presence had the impact of immediate star power to may fans but he did not play much. Coming into this season, news came out that even the Denver Bronco leadership was loosing their confidence in Tebow, relegating him to 3rd string.

As the 2001 season unfolded, the Denver Broncos started miserably with a 1-4 record. A decision was made to try Tebow (nothing else was working). The firestorm of attacks and ridicule was unleashed again. Tebow was a joke ... yet in spite of the relentless condemnation, Tebow forged on. With the benefit of a strong Bronco defense, games stayed within reach of winning late into 4th quarter. That said, it still takes leadership to engineer long game winning scoring drives as time winds down. How has Tebow responded? With one of the most remarkable, memorable runs the NFL has seen in memory.

Focusing primarily on his strengths, Tebow has set NFL records for rushes by a quarterback. While the NFL is now a passing game fought in the air, Tebow has turned convention wisdom on its head with his quarterback running game, and select passing that has earned him an impressive quarterback rating.


Does Tebow win with conventional style points? No (in one recent victory Tebow only completed 2 passes ... unthinkable!). Does Tebow win? Not only does he win, he wins with a dramatic flare. Today Tebow marched the Broncos down the field against the Minnesota Vikings on three consecutive scoring drives in the 4th quarter. On the touchdown drive, a Tebow touchdown throw was followed by a Tebow run for a 2 point conversion to tie. After a drive that tied the game again with a field goal, the Broncos won with a field goal at the end of regulation.

Since Tebow took over as the starting quarterback of the Denver Broncos, their record is 6-1 and the Broncos are now tied for first place in the AFC West. At least 4 of those victories required Tebow to engineer a late comeback scoring drive ... an achievement viewed as impressive by quarterback greats from Montana, Marino and Elway, to Brady, Manning, Rogers and others. While all of those past and current greats were prolific passers, Tebow has been mocked as a one-trick pony. Call him what they do ... he wins. The NFL is starting to take notice.
Repeat National Championships in any collegiate sport are a rare feat. Tebow earned 2 and was very close to 3. Now Tebow is slowly beginning to influence the thinking of some that there are other ways to win ... an inspiration to any innovator with the vision and determination to make-it-happen with the hand he/she was dealt.